Refund Policy
Last updated: January 2026
1. Membership Refunds
Membership purchases are eligible for a full refund within 48 hours of purchase if no contact unlocks have been used. After 48 hours or after using any unlock feature, refunds are not available.
2. How to Request a Refund
Contact our support team at contact@flytocarry.com with your account email and payment details. We review all requests within 24-48 hours.
3. Processing Time
Approved refunds are processed within 5-10 business days. The time for the refund to appear in your account depends on your payment method and bank.
4. Non-Refundable Items
Partially used memberships, completed unlock transactions, and promotional/discounted memberships are non-refundable unless required by applicable law.